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Testimonials from Sellers

"whole 'sale' process very smooth & hassle free"

Hi Peter, I hope all is well with you? Just a quick thank you from Toni and I re the sale of our flat. We've settled in beautifully to our new house in Burgess Hill (it'll be three weeks tomorrow) and found the whole 'sale' process very smooth and hassle free with yourself (and Simon). Thanks again, and I hope our paths cross once more in the future. Kind regards, Dan.

"thank all of you for your hard work"

Dear Peter, Sharon and Simon I have now moved into my rented home in Shropshire and would like to thank all of you for your hard work in selling 17 Sycamore Way. In the event that I ever move back to Mid Sussex I will certainly make contact with you. Many Thanks Mike.

"I have always felt that I was in 'safe hands'."

Dear Peter/Simon I am writing to thank you and all the staff at Marchants on selling my property - Ockley Way, Hassocks. I have been very impressed with the exceptionally high level of customer service from both you and Simon. You have both been very pleasant, confident, clear and honest and I have always felt that I was in 'safe hands'. It has been a pleasure from start to finish. You run a very professional agency and operate to a very high standard. I would very highly recommend your office. Please contact me if you ever need a reference (or do feel free to take any lines from the above). Kind regards Katy.

"Thank you so much for your expertise!"

Dear Peter, I'd just like to thank you very much indeed for handling the sale of our property so efficiently and expeditionsly. Throughout negotiations you and your helpful staff have kept us informed of progress and given good advice regarding The Vale. Thank you so much for your expertise!. Yours Sincerely, Juliet.

"thank you for the excellent & timely service"

Dear Peter, Just a quick note to thank you for the excellent and timely service received with the selling of our property in Friars Oak Road. The buying and/or selling of a property is, for most people, is the biggest financial transaction that they will ever carry out in their lives. For this reason it is essential to have a professional and knowledgeable expertise available. You and your team at Marchants are certainly well able to provide this, with the appropriate guidance that may be required during the process & any reassurance if applicable. Our sincere thanks once again. With kind regards & best wishes. Malcolm & Sandra.

"always recommend you in the future."

Dear Peter, I would like to thank you & all the team at Marchants who sold my house at Farnham Avenue, Hassocks. You have been so helpful & you have given a first class service and will always recommend you in the future. Yours Sincerely, Derek. 

"no stress to the family & relatives."

I received a letter dated 9th December from Griffith Smith advising of the completion sale of my Mothers property above, and enclosing detailed invoices for both Griffith Smith and yourselves which hopefully has been settled by now. I would like to thank you for selling the property which all appears to have been handled very professionally causing no stress to the family and relatives. Hopefully Mother can now enjoy many more years in the care home being looked after and spoilt, as shed deserves without any financial worries. Have a wonderful Christmas and New Year. Yours Sincerely Clive.

"were always ready to deal with any difficulties"

Dear Peter, The sale of our house in Sussex is now completed and we are settling into our new temporary home here in Wiltshire. We would like to thank you and all your staff for the friendly, helpful and efficient way in which you dealt with this matter on our behalf. You were always ready to deal with any difficulties which arose and to give us wise and constructive advice on which to make our decisions. In fact the whole sale process went through very smoothly and without the usual stress connected with selling a property. Best wishes to you all, Yours sincerely, Michael.

"I was impressed by the people at Marchants"

The decision to sell one's house is seldom taken lightly, and is made for a variety of reasons. The Agent chosen not only needs to be one on repute but also one whom you find compatible and whom you feel confident will limit the amount of stress which is always involved in this transaction. For my part I was impressed by the people at Marchants. Years of experience has given them the ability to know exactly how to reassure the vendor and how to be diplomatic and helpful to those seeking to but a house, understanding the requirements of both parties exactly. Their highly professional photographs gave a perfect view of my house and drew suitable people to view; they had exactly the right manner when showing people around and their attitude to me was very reassuring. Not surprisingly, in spite of the present slump in the housing market, my house was sold quite quickly to absolute satisfaction, and to a family who are more than happy that they have found exactly the house they longed for. Winfred.

"I could not of wished for a better service."

Dear Peter, Thank you for your recent letter regarding my move from Woodsland Court to Hidcote. I apologise for not writing sooner but I have been suffering with my back, (too many boxes perhaps)!I would like to say a very big thank you to all the staff at Marchants, (especially Simon), who assisted me in both the sale Woodsland Court and the subsequent purchase of Hidcote in Stonepounds Road.I could not have wished for a better, more caring and efficient service. Nothing was too much trouble for anyone and I appreciated the hard work which went into getting me settled into my new home. Simon especially showed complete diplomacy efficiency and dedication at all times and was always able to allay my fears and concerns and guide me through the sometimes difficult process. I am extremely grateful and will not hesitate to recommend Marchants to anyone. Many thanks Maureen.

"The marketing details were first class"

Dear Mr George, My apologies for the delay in writing to you. I wish to express my sincere thanks and appreciate the very professional manner that you dealt with the sale of the above property on my behalf. I thought the marketing details with first class and showed the property in the most attractive manner. The whole transaction was made very simple and expeditiously. The old problem that occurred you very swiftly sorted out on my behalf saving me both a great deal of time and inconvenience. I'm very pleased I chose Marchants over the other agents in Hassocks. I know it proved to be a very good choice and that very reasonable cost. Again my grateful thanks and I wish you and your staff are successful New Year. Yours sincerely Keith.

Testimonials from Buyers

" the team at Marchants top of the league."

Thank you very much, everyone, for all your friendly help and advice, which has been very much appreciated. Thank you too for the unexpected and delightful 'Welcome Pack', which must surely be unique?. It is another gesture that really puts the team at Marchants top of the league. Thank you, Ann  & Judith. 

"friendly, welcoming, supportive & understanding"

Dear Peter, Johanna and I are now back in London and pleased to see that our Flat is now on the Knight Frank website!. You are aware of our rather unusual circumstances which meant that we have had to contact and pester you, over a hurried period, rather more than the norm, I fear. However, the last few days have been very informative for us both and we would like to thank you and your team for such wonderful cooperation and support. At no point have we been made to feel that we have overstepped the mark, despite feeling ourselves that perhaps we have over-indulged in your kindness. Thank you also for sharing so much information regarding suppliers and contractors who could help us. This has been invaluable in shortening our earch process. Wendy, Simon, Joe and yourself have all been totally professional and at the same time, remarkably friendly, welcoming, supportive and understanding. We have a difficult decision to make but whatever the outcome, you can rest assured that we would have no hesitation in recommending Marchants to anyone we come across. With kind personal regards from us both to you all, Jonathan & Johanna. 

"being so helpful to me over the house hunting time"

Dear Mr George, Now that Adastra Avenue is sold and i am happily installed in The Orchard, I should like to say thank you to you and your staff for being so helpful to me over the house hunting time; young Dean especially. I feel you managed a very good deal you us, and am hugely relieved it's all over. Yours Sincerely Doreen.

"now the hard work & fun begins!"

Peter & Team, Many Thanks for a very professional and friendly service. Very much appreciated. Jenny & Jeff.

" thank your staff for all their help and patience"

Dear Mr George, Thank you so much for the plant which arrived on Saturday - it was a very kind gesture and much appreciated. Please thank your staff for all their help and patience in ensuring that the move went through well. After the roller coaster of the week before we moved I am now achieving calm + harmony once more in my new home!. I love my new bungalow and know that I will be very happy here, it already feels like home and hopefully it will be the last move for some time to come!. Our move was never going to be an easy one but I felt that you helped greatly to make it go through smoothly and I appreciate that. Many thanks to you all. Viv Sparkes.

" assistance during the purchase of our new home"

Dear Peter & the team, Thank you for all your help and assistance during the purchase of our new home here in Hassocks, and for the lovely Begonia plant. We're very happy to have made the move here and wish you all the best for your future business. Thank you & Regards, Elaine, Jon, Marcus & Francies

Marchants Estate Agents, 1 Keymer Road, Hassocks, West Sussex, BN6 8AE 01273 843333 

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