UPDATE OF SERVICE

Covid-19

We are thrilled to say that we are OPEN for business as usual. If you would like to visit the office, we are please asking that you prebook an appointment beforehand to comply with the government lockdown guidelines. For any assistance or advice, please don't hesitate to contact us by telephone or email;

Call us:  01273 843333

OUR NEW VIRTUAL SERVICES

We are excited to introduce to you our brand new virtual services ...

SALES

Vendors

If we have your property for sale:

Under new government guidelines (13th May) we are now able to conduct viewings and face-to-face appointments once again. These will now be taking place using social distancing and with the appropriate PPE for both the agent and viewer. After confirming individually with each home owner they feel safe for us to now conduct viewings, we will act accordingly. 

 

If your sale is in solicitors hands:

Rest assured, we are continuing to work very hard so that the sale of your property continues whilst respecting all parties wishes. We are still keeping in very close contact with solicitors and other agents in the chain to ensure we are updated on your situation. We will of course then keep in close contact with you to advise you on the current situation as usual.

If you are looking to sell your property:

Let's start with hello! We are absolutely welcoming any new instructions at this time, and will do so whilst following strict social distancing measures and PPE for the safety of yourself and our staff. We offer Virtual Valuations if you would still prefer this method. We have now diversified our services and can offer several new marketing techniques such as Virtual Tours upon the instruction of your property.

Purchasers

If you are looking to buy:

Please continue to do so, the property market is currently very busy and by registering with us as an applicant we can keep you up to date with any properties that may fit your requirements. You can do this by selecting 'get in touch' on the menu above and selecting 'register with us'. You can also do this by emailing or calling us on the contact details listed above and we will be glad to hear from you. Viewings are now able to take place safely using social distancing, but we will ask you to confirm that you are not self-isolation and to bring your own face covering and sanitise your hands upon entry (in accordance with the new face covering guidelines).

If you are in the process of buying:

Rest assured, we are continuing to work very hard so that the purchase of your property continues as normal. We are keeping in very close contact with solicitors and other agents in the chain to ensure we are updated on your situation. We will of course then keep in close contact with you to advise you on the current situation and any actions you may need to take. If you have any queries about this, feel free to give us a call.

LETTINGS

Landlords

If we have your property to let:

Under new government guidelines (13th May) we are now able to conduct viewings and face-to-face appointments once again. These will now be taking place using social distancing and with the appropriate PPE for both the agent and viewer.

 

If you have a fully managed service:

Normal services have now resumed and we are able to organise repairs and maintenance in most situations. Of course this will be conditional of the fact that you yourselves are not symptomatic or self isolating but we will check this first before making any appointments. 

If you are looking to let your property:

Let's start with hello! We are absolutely welcoming any new instructions at this time, and will do so whilst following strict social distancing measures and PPE for the safety of yourself and our staff. We do offer Virtual Valuations if you would still prefer this method. Rentals are in high demand at the moment and if you are thinking about letting your property, now is the ideal time. Alternatively, we are always happy to offer general advice over the phone.

Tenants

If you are looking to rent a property:

Please continue to do so, the rental property market is moving very fast and by registering with us as an applicant we can keep you up to date with any properties that may fit your requirements. You can do this by selecting 'get in touch' on the menu above and selecting 'register with us'. You can also do this by emailing or calling on the contact details listed above and we will be glad to hear from you. Viewings are now able to take place safely using social distancing, but we will ask you to confirm that you are not self-isolation and to bring your own face covering and sanitise your hands upon entry (in accordance with the new face covering guidelines).

If you are are tenant in a property we fully manage:

For all communications, please contact us on info@marchantsestateagents.co.uk or 01273 843333. Due to the changes made by the government (13th May) , we are now permitted to arrange services and appointments that need to take place in your home, however using social distancing measures and the appropriate PPE. All maintenance issues can of course be reported to us using the normal methods. When contacting us, please leave details of your address, name and contact number and the outline of your emergency, and we will respond as soon as possible.

Please find the full guidance on moving home during the Coronavirus outbreak here:

Marchants Estate Agents, 

1 Keymer Road,

Hassocks,

West Sussex,

BN6 8AE     

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